Children and Families Cymru Service Evaluation

Evaluations Into Our Work With Women and Families

Children and Families Cymru Service Evaluation

Children and Families Cymru Service Evaluation

Date: 2020

Evaluated by: Confluence Partnerships


  • Dip sample case file review (3 cases)
  • Analysis of progress data (from Monthly Progress Reporting database)
  • Analysis of monitoring data (collated by St. Giles for inclusion in 2019 report to funder)
  • Review of past reports to project funder (2016, 2018, 2019)
  • Face to face interviews with the current, and the previous caseworker
  • Face to face interviews with three colleagues who work alongside the service
  • Telephone interviews with two current users of the service
  • Telephone interview with one professional who has referred families to the service

Project overview

St Giles’s Children and Families Cymru service has been operating since 2012. Since its inception, the aim of the project has been to support families struggling to cope as a result of experiencing difficulties and having a range of complex, inter-connected and unmet needs. The Children and Families Cymru service operates predominantly in the Vale of Glamorgan and Cardiff, providing intensive intervention for vulnerable families who have complex needs and are trapped in cycles of offending, poverty and disadvantage.

Key outcomes

  • Between 2019 – 2020, the Children and Families Cymru caseworker has provided support to 31 families in line with target numbers cited in the project proposal.
  • All thirty one families (100%) supported during the period have an improved living environment - including access to sustained housing; claiming appropriate and relevant benefits; debt management plan in place; tenancy maintenance plan in place; and engaging with health services.
  • Twenty seven families (87%) report improved wellbeing.
  • Nineteen families (60%) experienced improved relationships, including healthier family relationships; actively engaging with relevant services including social services, YOT, Probation and school; and engaging in positive activities/local community groups.
  • Twenty-one families (67%) have been recorded as engaging actively with ETE or another positive activity. Indicators include having an ETE action plan in place; actively searching and/or applying for work; accessing training; engaging with education; and engaging in some other positive, meaningful activity.

Download our Children and Families Cymru Evaluation

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