About my role: Senior Employment Advisor. I work with young people aged 16-25, who have learning difficulties and disabilities and individuals who have mental health challenges. I support them to get into education, employment, and training provisions.

9am – 10.30am: I start by planning my day. First, I sent text message reminders to clients who are scheduled in today. I then spent an hour completing various administrative duties. Where I responded to emails, contacted referrals, and updated referrers.

10.30am: Travel to Location

11am: (Face to face meeting) My client recently started a Barista training and is currently on a 7-week paid training program. I travelled to the café and had a coffee catch up. This client suffers with various learning difficulties and experiences mental health challenges. I was amazing to witness her growth in confidence and all the hard work she’s doing. She mentioned that she is really enjoying the role.

11.30am: Travel back to office

12.00pm: (Virtual Meeting) After traveling back to the office, I had another meeting with a client who shared brilliant news. She was successful in the interview stages and was offered a role within the police force. This is a career path which the client was keen and passionate on pursuing. Whilst receiving good news, I also support this client with in-work support, as she is experiencing a variety of challenges in her current role. As my client suffers with mental health challenges, we discussed potential reasonable adjustments that could support her to manage her mental health at work.

12.30pm: Lunch Break

13.00pm: (Virtual meeting) Update meeting with a client, catch up call and job searching. Informed client of Barista training opportunity.

13.30pm: (Virtual meeting) introduction meeting with a client being transferred onto my caseload. Client suffers with learning difficulties and mental health challenges due to this me and staff member leaving arranged a three-way meeting to ensure that the transition was smooth. I briefly discussed client’s current employment status and future goals, we have arranged another meeting to go through an action plan and future goals.

14.00pm: Hanlon updates: updating all client case notes with updates and progress.

14:45pm: Travel to Springfield Lodge. Meeting with client: As client has no photo ID we completed an online application for a provisional driving licence, this was funded by SGT and will support the client to apply for employment. This client also, has mental health challenges. They have found it challenging to choose a career path. So, TB supported client with doing a mind map of potential career options, chosen by client. I discussed attending an employment fair where the client can explore more options and opportunities, she has agreed to attend.

16.00pm: Travel back to office

16.30pm: Hanlon updates for meetings today.

To end the day, I finished off with securing a meeting with a potential referring service, this will help the project to generate more referrals.