Somewhere to live.... Something to work for... Positive relationships... Support from someone who has been there

We offer support to highly vulnerable women in the criminal justice system who have multiple and complex needs.  More generally, female offender needs are complex and their risk of vulnerability high:

  • Homelessness - around 40% of release women will have no accommodation to go to.
  • Due to fewer number of female prisons, many are held a long way from home.
  • Victimisation - at least 50% of female prisoners have been victims of domestic abuse.
  • Mental health needs - 70% of women prisoners suffer two or more diagnosable mental health problems.
  • Substance abuse - nearly 60% of female prisoners had used drugs daily in the six months before prison.
  • Childcare concerns and rising unemployment exacerbate these issues for women.

We aim to offer intensive, specialised support to help women in the criminal justice system rebuild their lives and those of their families.

Call Centre – HMP Send
Contact details:
Address:  HMP Send, Ripley Road, Woking Surrey GU23 7LJ
Telephone number 01483 471286
Email Alison.Drew@hmps.gsi.gov.uk

The Call Centre operating from HMP Send in Surrey is a free phone advice line for female prisoners. It is connected to HMP Holloway, HMP Eastwood Park and HMP Styal. It aims to offer easily accessible resettlement advice and guidance to female prisoners.  The Call Centre is staffed by serving female prisoners who are all professionally trained in Level 3 in Advice & Guidance.

Typical calls received by our case workers address concerns around the following issues:
•    Housing
•    Details of drug and alcohol support services in their local area
•    Finance and debt
•    Advice around finding employment with a criminal record, including how to start up businesses
•    Accessing benefits
•    Legal and family issues such as regaining access to children in care or re-establishing primary care of their children

In response our trained Peer Advisers are able to signpost the women to relevant services within the prison and in the community, advise on the remit and time scales for applications for services such as housing and - importantly - offer reassurance to vulnerable women having a stressful time in custody.

The project is funded by Charles Dunstone Charitable Trust

Vocational Advice and Guidance Training – HMP Holloway
Contact details
Address:  Georgian House, 64/68 Camberwell Church St, London, SE5 8JB
Telephone number 020 7147 6587
Email piero.izzolino@stgilestrust.org.uk

Our peer advice project trains serving prisoners to become qualified advice workers supporting their fellow prisoners with essential information, advice and guidance on resettlement services. On successful completion of training, peer advisors will have achieved the City and Guilds NVQ Advice and Guidance Level 3.

Peer advisors address concerns around the following types of issues:
•    Housing
•    Contact details of drug and alcohol support services in their local area
•    Finance and debt
•    Advice around finding employment with a criminal record, including how to start up businesses
•    Accessing benefits
•    Legal and family issues such as regaining access to children in care or re-establishing primary care of their children

WIRE
Address:  Georgian House, 64/68 Camberwell Church St, London, SE5 8JB
Telephone number 020 703 7000
Email: WIRE@stgilestrust.org.uk

WIRE supports vulnerable female prison leavers returning to London.  Led by specially trained female ex-offenders, who have first-hand experience of rebuilding their lives in the community, the WIRE project works with each client to identify their specific issues and then plans to address their individual needs. Women are met at the gate on release and are supported in the community by a case worker. We target those women serving less than 12 months sentences.
The nature and length of the support is entirely client-needs driven.  Key support includes finding safe accommodation, education, training, employment and support re-establishing contacts with friends and family.  The team principally supports women returning to London from HMP Send, HMP Holloway and HMP Bronzefield.

We prioritise:
•    Women with children
•    Women with complex needs
•    Women who are identified as vulnerable
•    Women who are sex workers

The WIRE project aims to empower positive change by supporting women released from prison to resettle successfully in the community.

WIRE ASD
Contact details
Address:  Georgian House, 64/68 Camberwell Church St, London, SE5 8JB
Telephone number 020 703 7000
Email: Alison.beach@stgilestrust.org.uk

The WIRE ASD project is a specialist serivce providing information and support for female offenders from HMP Holloway with complex mental health needs. In particular we work with women with personality disorder and autistic traits.

We offer a personal and structured approach to resettlement supporting women to access specialist healthcare and advice. We also support clients with:
•    Day to Day living
•    Housing
•    Finance, debt and benefits
•    Substance use and alcohol abuse
•    Reuniting with families and children
•    Education, training and employment
•    Safely exiting sex work
•    Domestic abuse
The WIRE ASD project aims to support women with extended experience of justice, health and social services to break out of the cycling of offending.

Literature to download on Women's Services

Click here to download a leaflet on our Women's Services

Click here to download a leaflet about our Call Centre